Acceptance of these terms
By accessing or using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the website.
These are general website terms. They do not replace a written quote, work order, purchase agreement, warranty or other contract that applies to a particular project. If a project agreement conflicts with these website terms, the project agreement governs that project.
Website information
We provide this website for general information about windows, doors, installation, repair, screens, shower glass, railings and commercial glass services in the Hamilton area. We make reasonable efforts to keep the content useful and current, but building conditions, product availability, specifications, colours, performance, code requirements and service areas can change.
Website content is not engineering, architectural, legal or other professional advice. A suitable solution depends on an assessment of the actual opening, structure, exposure, measurements, access and project requirements.
Quote requests and project agreements
A website form, telephone conversation or email inquiry is a request for information, not an accepted order or guaranteed appointment. Any initial range, example or discussion is subject to verification of measurements, site conditions, scope, materials, taxes, access and availability.
A quote becomes binding only when it is issued in writing, accepted as instructed and accompanied by any required deposit or other stated condition. Changes requested after acceptance may affect price, schedule and scope. Project-specific cancellation, payment, warranty and completion terms will be stated in the applicable agreement.
Service availability
Submitting a request does not guarantee that we can perform the work. We may decline or refer a project because of location, access, safety, product availability, scheduling, scope or other practical considerations.
Windows Hamilton is a service business and this website does not represent a public retail counter or a promise to sell standalone parts or hardware. Please contact us before relying on the availability of a product, visit or service.
Information you submit
You are responsible for providing information that is accurate to the best of your knowledge and for having authority to request work at the project property. If you send photos, plans or documents, you confirm that you have the right to share them for evaluating or carrying out the requested work.
We may use submitted materials only as reasonably needed to respond, quote, plan, document or perform the project, subject to our Privacy Policy. Do not submit unlawful content, malicious code, confidential third-party material you are not authorized to share, or unnecessary sensitive personal information.
Acceptable use
You must not misuse the website, attempt unauthorized access, interfere with its operation, probe for vulnerabilities, submit false or fraudulent requests, scrape the site in a way that disrupts service, or use website content in violation of law or another person’s rights.
Intellectual property
Unless otherwise identified, the website design, text, branding, graphics and original media are owned by or licensed to Windows Hamilton and are protected by applicable intellectual-property laws. You may view or print reasonable portions for your personal project planning. No other reproduction, republication, commercial use or creation of derivative material is permitted without prior written permission.
Product names and third-party trademarks belong to their respective owners. Their appearance does not necessarily imply endorsement or affiliation.
Third-party websites and services
The website may link to external resources or use third-party tools. We do not control those services and are not responsible for their content, availability, security or privacy practices. A link is provided for convenience and is not necessarily an endorsement.
Availability and disclaimers
We may change, suspend or withdraw any part of the website without notice. To the extent permitted by law, the website and its general information are provided on an “as available” basis without warranties that the site will be uninterrupted, error-free or suitable for a particular project.
Nothing in these terms excludes warranties, remedies or other rights that cannot lawfully be excluded under applicable consumer-protection or other legislation.
Limitation of liability
To the extent permitted by law, Windows Hamilton will not be liable for indirect, incidental, special or consequential loss arising solely from use of, inability to use, or reliance on general website content. This limitation does not apply where liability cannot lawfully be limited and does not change obligations stated in an accepted project agreement.
Governing law
These website terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario. Subject to rights that cannot be waived, disputes concerning these terms will be brought before the courts located in Ontario.
Changes and contact
We may revise these terms from time to time. The version posted here applies from its stated last-updated date. Continued use of the website after an update means the revised website terms apply to that later use.
Questions may be sent to sales@windowshamilton.ca or discussed by calling 289-975-4020.